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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up menu will open. It comprises elaborate info about all the actions that you can carry out on that particular page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of tutorial videos describing how to use our Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, have a glance at our extensive Frequently Asked Questions database, which comprises questions asked by actual users and provides practical solutions. We regulary update our FAQ database with new articles in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of customer service technicians available 24x7 and eager to assist you with any question. Each support ticket you submit will be responded to in less than 1 hour (the average trouble ticket response time being about 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 285028

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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